Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Updates

Latest News: We are re-opening

We are delighted to share the news that we have received authorisation from the College of Podiatry to resume chiropody/ podiatry treatments for front-line workers.

We are also able to carry out emergency chiropody treatments for others. These will be starting from 6th June, in accordance with the guidelines detailed below.

We have implemented many changes to the way we work to ensure we provide a safe environment for our patients and our staff.



Following our latest update on the impact of the global COVID-19 pandemic on our clinic, we have put together some frequently asked questions below to reassure and guide you through this difficult time.

If your question has not been answered below and you still have concerns, please get in touch.


Q: When will you be resuming treatments?

A: All our practitioners are self-employed, and regulated by their respective professional bodies. Each of these will have their own guidelines for when their colleagues can return to work.

Our clinic will therefore be re-opening on a staged basis according to government advice and guidelines from the relevant professional bodies.

We can help new patients be treatment ready by providing online consultation forms. You can securely submit this information and get a head start on your treatment by starting the processes that need to be completed before commencing your treatment. This means you will be ready to start your treatment at the soonest opportunity.


Q: What are you doing to meet conditions for re-opening?

A: We have been working on a robust plan that makes sure practitioners can offer treatments safely for all our patients and staff. The protective measures we have put in place include:

  • screening everyone visiting our clinics for COVID-19 symptoms
  • reducing the number of people in our clinic
  • following social distancing/ 2-metre guidelines
  • encouraging good hand hygiene
  • minimising face-to-face interactions
  • ensuring practitioners use appropriate PPE, and
  • ensuring practitioners update their risk assessments

We have also introduced e-consenting which can be accessed from home to complete consent forms and questionnaires prior to appointments.

To help us keep all our patients and staff safe, we ask you not to be accompanied by anyone when you visit our clinic. Anyone coming driving to the clinic with you is welcome to wait inside your car in the car park – we just ask that they do not enter the clinic building.

With these measures in place, we are very confident that we will meet all the guidelines required to re-open and demonstrate that we are ready for safe clinical practice, allowing us to resume treatments with the highest quality of care for all our patients.


Q: What if I’m in a ‘higher risk’ category?

We advise you not to come for treatment until government guidelines state you can remove yourself from self-isolation. To protect all our patients and staff, we will not treat you if you are in one of the COVID-19 higher risk categories.


Q: What if I’ve had COVID-19?

You will need to provide evidence that you are now negative. To protect all our patients and staff, we will not treat you if you still have COVID-19 symptoms.


Q: What happens if I test positive for COVID-19 during treatment?

If you start to have symptoms of COVID-19 during treatment, we will put your treatment plan on hold until you have confirmed this with the NHS. To protect all our patients and staff, we will not treat anyone with an active COVID-19 infection until they are fully recovered.

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